FAQ


What does a typical pest control treatment include?

When our certified technician arrives, he starts by discussing your current pest issues. Then, he will inspect the areas that require treatment and service them as needed. He will also make any sanitation or structural recommendations required to avoid a future pest issue.

Do I need to be out of the house?

For most of our services, it's okay to be home at the time of service. However, if you have any concerns or health problems, you can always check with your health care provider to determine if a treatment should be done or not. We gladly offer any information on the products we use or any other questions you may have.

Will the treatment hurt my pets?

For a healthy dog or cat, pest control treatments are not normally a problem. However, we do recommend that pets be out of the house until the treated areas are able to dry (typically within three hours). If you have birds or exotic pets, check with your vet before treatment.

Do you have a warranty?

On almost all of our residential pest control services, we do offer a warranty. If a follow-up treatment is needed or requested within the four month period, it will be serviced at a reduced rate. Many of our customers take advantage of their warranty by requesting a second service to provide additional protection from pests.

Do I have to sign a contract?

No, we do not require any of our residential customers to sign a contract. We firmly believe that if you are satisfied by our pest control services, then you will call us again when you need an exterminator.

How soon can you do my service

In most cases, we can schedule a certified technician to be at your home within a day or two. However, depending on the problem, same day service is possible.

What forms of payment can I use?

We accept cash and check.

What Kind of Pest is Bugging You?


 
Odorous House Ants — Exterminator Company in Elk Grove Village, IL
 

Odorous House Ants

The color of these ant will be brown to black. They can be between 1/16"-1/8" long. They are very tiny, and their name comes from the rotten odor given off when the ant is crushed. These ants can have colonies ranging from several hundred to several thousand ants. They typically live outside near a source of moisture and survive off high-protein foods and sweets.
 
 
Carpenter Ants — Exterminator Company in Elk Grove Village, IL
 

Carpenter Ants

These ants are typically a solid black or very dark brown color. Worker ants in the colony can be about 1/8" – ½" in size and the queens can be about ½" -5/8" in size. These ants get their common name from their habits of hollowing out galleries in pieces of wood for nesting purposes. These ants do not sting, however, their bites can lead to swelling and mild pain surrounding the bite. These ants also sometimes expel a sawdust-like material at the base of window sills, basement or crawlspace still plates, or baseboards inside your home or workplace.
 
 
Mice — Exterminator Company in Elk Grove Village, IL
 

Mice

Mice can reproduce all year round with a lifespan of roughly one year. They are highly curious creatures, so they are often caught exploring their territory, which explains why you typically see them at night. Mice prefer grains or seeds, but they will eat almost anything. You can find mice in dark, secluded places with an abundance of nesting material.
 
 
Spiders — Exterminator Company in Elk Grove Village, IL
 

Spiders

There are thousands of species of spiders, and many of them are common household pests. They are natural predators who feed on other insects and small arthropods. The house spider randomly chooses where to spin it's web. If this web doesn't help the spider find food, they abandon it for a new site. They are commonly found under furniture, in closets, in angles of window frames, basements, crawlspaces, or in upper corners.
 
 
Bees, Hornets, and Wasps — Exterminator Company in Elk Grove Village, IL
 

Bees, Hornets, and Wasps

For the most part, these are a very beneficial group of insects. They are the major pollinators of flowering plants, and they help reduce the population of many pest species. However, they can also become a pest themselves when they nest in a home or entryway. Because they share a common nest, they are social insects. This leads them to be extremely defensive and humans should always approach with caution. Do not seal or caulk the opening of the nest because this can complicate the treatment process.
 
 
Roaches — Exterminator Company in Elk Grove Village, IL
 

Roaches

Roaches are shy, nocturnal creatures. They cause a lot of problems for humans, such as contaminating food and aggravating allergies. German cockroaches are the most common of roaches, and they can reproduce rapidly. They can be found in dark, moist areas or wherever food is prepared and stored. There are thousands of living species of cockroaches in the world, but only 70 of them exist in the U.S.